Infrastructure Implementations Engineer

Job Title: Infrastructure Implementations Engineer
Contract Type: Permanent
REF: 124171
Contact Name: Gavin Kennedy
Contact Email:
Job Published: over 1 year ago

Job Description

Infrastructure Implementations Engineer
Our client is an IT Support Services company primarily focused on servicing medium-sized businesses across a wide variety of industries in the Dublin area. They provide infrastructure and security solutions which range from on-premises to hybrid to full cloud solutions, depending on the customer requirements.
Our client is currently looking to employ a Level 3 Infrastructure Implementations Engineer to grow our team to service our growing client list.
At present we operate a hybrid working model, which means that the role consists of office-based, field-based, and home-based working.

Role & Responsibilities:
The candidate will be required to:
  • Design, Install and Upgrade the IT Infrastructure in use by our clients using both on-site visits and remote support where practical.
  • Implement and Configure Security Stack for clients.
  • Be solution focused.
  • Record work carried out and time taken to provide an information database concerning clients, calls and queries.
  • Take ownership of assigned tasks and resolution of customer problems within current SLAs.
  • Document procedures and write reports where necessary.

Technical Experience:
We are looking for someone with an all-round grasp of IT Infrastructure and Security for the SME sector, and more specifically experience of configuring, troubleshooting, and supporting all or most of the items listed below:
  • Networking (WLANs, VLANs, DNS, DHCP)
  • Windows 8/8.1/10/11 Professional
  • Windows Server 2016/2019/2022
  • Hyper-V & Hyper-V Replication
  • Microsoft365
  • Microsoft Intune
  • Microsoft Exchange (Office365)
  • Firewalls (SonicWall)
  • Cyber Security
  • Antivirus/antimalware solutions (Sophos)
  • Remote Desktop Services
  • SQL Server
  • Microsoft Azure IaaS

Desirable Qualifications:
  • Microsoft MCSE (Productivity/Cloud Platform and Infrastructure)
  • ITIL Foundation (or higher)
  • CompTIA A+/Server+/Network+/Security+
  • SonicWall certification
  • Other industry relevant qualifications
  • Skills Requirements:
  • The ideal candidate will possess the following skills, traits, and experience:
  • A self-starter – ability to work on one’s own initiative and demonstrate diligent working methods.
  • The ability to project manage their own work.
  • Be a team player who will gel with the existing team and assist with knowledge-sharing.
  • Have an excellent customer focus.
  • Excellent communications ability (both verbal and written), including reporting/escalation skills.
  • Research and analytical skills/problem solving ability.
  • 5 – 10 years industry experience in a similar environment and across a wide variety of industries.
  • Other Requirements:
  • Own car and full clean driving licence. Salary: Competitive salary commensurate with experience
CV to 01 2302400