Supplier Relationship Manager
|Contact Name:||Laurentina Kennedy|
The Supplier Relationship Technical /Project Manager will support the continued development and implementation of the External Operations Supplier Relationship Management (SRM) program and business processes across the supply network for Development and Commercial activities, to secure the integrity of supply chain with a relentless focus on Safety, Quality, Delivery and Value
KEY AREAS OF JOB ACCOUNTABILITY: Act as the business relationship manager for assigned key direct materials Suppliers (API, Drug Product, Packaging, Components etc.) and lead for supplier performance management, supplier governance management and supplier contract management.
Act as a matrix leader of multi-disciplinary Supplier Relationship Management Teams (SRMTs) to facilitate achievement of functional and business goals by aligning on priorities, issue resolution, resourcing and execution plans in line with External Operations and enterprise goals.
Act as a matrix leader of cross-functional (including Development & External QA Lead, Technical Operations Lead, Commercial Supply Chain Lead and other SMEs as required) Joint Operations Teams (JOTs) to collaborate with counterparts at suppliers to manage and oversee routine operations and achieve robustness of supply in line with contractual agreements including Quality, Confidentiality and Supply Agreements.
Facilitate communication, visibility and escalation of supply operations execution issues between the SRMT/JOTs and the External Operations Leadership Team via the weekly Operations Execution (S&OE) meeting.
Lead the monitoring of Supplier contracts for compliance with contractual terms and drive execution against contract terms to secure value.
Lead Business Review Meetings with key Suppliers along with other appropriate periodic engagement to manage performance and manage the business relationship.
Manage supplier KPI’s and scorecards, agree root cause analysis and action plans to remedy poor performance.
Working closely with the broader Supply Chain and External Operations teams, set and maintain high standards of professionalism and performance across the network.
Represent across the network in a manner consistent with our Purpose and Values and the External Operations Vision of ‘Excellence through Partnerships.’
Engage with the External Operations Network Risk Management process and maintain Risk Assessment and Risk Management tools and processes to evaluate Supplier risk profiles. Establish remediation strategies/plans to reduce risk and improve supply chain robustness.
Collaborate with Development & External QA, to progress Quality goals with suppliers.
Collaborate with Environmental Health, Safety & Security to progress EHSS agenda with suppliers.
Collaborate with Technical Operations to support activities including Continuous Improvement, Technology Transfer and Supplier Selection.
Collaborate with Commercial Supply Chain colleagues to support network supply planning via the S&OP Supply Review and other business processes as required.
Support the preparation and management of the Supply Chain budget.
Develop strong internal collaborations with stakeholders in External Operations and beyond to ensure alignment and delivery of mutual goals.
Identify continuous improvement/ best practice projects & processes across the Supply Chain network and work collaboratively to implement these aligned with business strategy.
Enhance and contribute to the development of the External Operations group at in line with company strategy
Bachelor’s degree in Life Sciences, Business or a related area is required, and 10+ years’ relevant work experience or a Masters and 7+ years’ relevant work experience.
Minimum 5+ years’ experience in life sciences or related industry.
Knowledge of and experience of working in a GMP environment required.
Experience and demonstrated success in leading cross-functional or multi-disciplinary matrix teams an advantage.
Contract management, direct materials category management experience an advantage.
Strong interpersonal skills, business acumen and knowledge of core aspects of operations management and supply chain management in the pharma sector are required to establish and maintain credibility with internal functions and stakeholders and representatives of external suppliers at all appropriate levels including senior management.
Experience of collaboration, influencing, negotiating and achieving results across grades, functions, business units, companies and geographies in a matrixed environment an advantage.
Excellent communication, influencing, collaboration and technical writing skills.
Ability to work independently and manage ambiguity, strong problem-solving skills.
Strong Project & Change Management experience required.
Strong understanding of budgeting and spend management.
Strong PC skills, Microsoft Office and ERP (SAP Preferred).
Travel - domestic and international – expected to be in the region of 10 - 20%.
In-house position based from Dublin, Ireland.
For further information on this Supplier Relationship Manager
position please contact Laurentina Kennedy at The RFT Group on 01 2302400 /Laurentina@rftgroup.ie. Check out all our open jobs on our Recruitment website: www.rftgroup.ie
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