Technical Field Service Engineer

Job Title: Technical Field Service Engineer
Contract Type: Permanent
REF: 123695
Contact Name: Gavin Kennedy
Contact Email:
Job Published: over 2 years ago

Job Description

Technical Field Service Engineer

Job Description. Reporting to the Technical Service Manager the successful candidate will be involved in planned preventative maintenance/repair and maintenance of existing water treatment plant, customer training and a high level of technical support. Our client provides quality engineering support including root cause analysis and the implementation of corrective actions. Work carried out by our engineers act in accordance with the relevant Company and Customer Quality procedures. Manage customer relationships with emphasis on communication with customers and ensuring excellence in customer satisfaction. Interact with customer service department and administration, providing technical service reports and all other relevant documentation to customer service and administration for processing and invoicing.

Role Requirements. The ideal candidate will be from a technical background - ideally qualified in an engineering related subject – electrical/ mechanical. Field based experience in water treatment is a minimum requirement. The suitable candidate will have excellent interpersonal skills, be customer focused, technically competent and commercially aware with strong trouble-shooting and analytical skills. Additionally, they will possess strong organizational skills, the ability to thrive under pressure along with a strong desire to succeed. A full clean driver’s license is also required. Must have the ability to work alone or as part of a small team with minimum supervision. Be a self-starter with a ‘can do’ attitude. Able to handle multiple task requests and prioritise. Be able to work in busy environment in a confident manner. Ideally located North Leinster / North Connaught. Attractive remuneration package comprising of basic salary, commission, bonus, pension, healthcare, subsistence, expenses package, based on applicant’s experience. Company vehicle etc. provided.

Please phone Gavin on 01-2302400 / /

The RFT Group, BioPharmaceutical Division specialise exclusively in the recruitment of scientists, engineers and executives for the biotechnology, pharmaceutical and medical device sectors.